Lesson 4.1 — Write and reply

AI for Dummies · Module 4: Everyday uses · About 20 min · Phone or computer

Goal: draft emails, texts and letters quickly.

What you'll learn

• Draft a polite email
• Write a firm complaint

Step 1 · A tricky reply

Help me reply to this message politely but say no. Keep it short and kind:
<paste the message, removing names and numbers>

Step 2 · A complaint letter

Write a polite but firm email to a phone company. My bill was overcharged $40 two months in a row. I'd like a refund. Keep it under 120 words.

Try it now

Draft one real email you've been putting off. Edit it, then send it yourself.

• Done it

Safety note

✅ Done when

• Tried the exercise
• Got the quiz right (below)

Quick quiz